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Case Study

Blacksea Advisory Pty Ltd - Transformation Journey with PM Hub

Firm Overview
Blacksea Advisory Pty Ltd, established in 2025, is a financial accounting and business advisory firm focused on delivering comprehensive advisory services to business clients.
​To manage daily operations, Blacksea initially relied on a combination of:

  • MYOB Practice Manager

  • MYOB Business ledger

  • Additional software tools

  • Multiple manual processes

MYOB Business served as the financial ledger for invoicing and transaction recording, while MYOB Practice Manager   maintained the full client database, including:

  • Client records

  • Jobs and workflows

  • Timesheets and WIP

  • Employee data

Although MYOB Practice Manager   had built-in invoicing and payment functionality, Blacksea created invoices in MYOB Business instead, resulting in two disconnected systems.
The Challenge
Operating across two systems created significant operational inefficiencies:

  • No integration between MYOB Practice Manager   and MYOB Business

  • Limited visibility of Time, WIP, invoicing, and debtor balances in one place

  • Balances between systems did not match

  • Duplicate data maintenance across platforms

  • Excessive administrative workload for staff

Even with considerable effort, the firm lacked a consolidated, real-time view of practice performance and financial health.
Blacksea needed a single source of truth while still retaining access to MYOB Practice Manager   for tax and compliance functions.
Discovering PM Hub
While searching for a better solution, Blacksea discovered PM Hub, a platform developed by Kandysoft Australia Pty Ltd that proved to be far more than a traditional practice management system. It delivers true practice efficiency and cash flow management in a single integrated solution.
Following an online demonstration and solution briefing, PM Hub presented a compelling approach:

  • Maintain MYOB Practice Manager   for compliance and workpapers

  • Move full practice operations into PM Hub, including WIP management and billing

  • Keeps MYOB Business in sync with PM Hub all the time

  • Synchronise  MYOB Practice Manager   automatically in the background

  • Eliminate dual system maintenance

This approach aligned perfectly with Blacksea’s strategic goals.
About PM Hub
PM Hub is a next-generation practice management platform designed specifically for accounting and advisory firms, delivering:

  • End-to-end workflow automation

  • Integrated billing, Client Payment Portal, Debtor management

  • Real-time financial insights

  • Seamless integration with MYOB Practice Manager and other ecosystem tools

Implementation & Data Migration
The implementation process was managed entirely by the Kandysoft team and completed within one week.
Key highlights:

  • Full data migration handled by Kandysoft

  • Complex reconciliation due to historical dual-system invoicing resolved

  • Initial staff training sessions followed by targeted scenario-based training

  • No business disruption during migration

  • Final synchronisation performed overnight on cut-off date

The transition was smooth, and operations continued without interruption.
Overcoming Challenges with PM Hub
1. Business Problem
Disconnected systems created reconciliation errors and excessive staff workload maintaining MYOB Practice Manager   and MYOB Business separately.
Solution Benefit
PM Hub became the single operational platform, with automated background synchronisation to MYOB Practice Manager 
This delivered:

  • Elimination of duplicate data entry

  • Consistent balances across systems

  • Reduced administrative workload

  • Improved data accuracy

2. Business Problem
Limited visibility of Time, Work in Progress (WIP), billing, and debtor balances prevented effective financial management and decision-making.
Solution Benefit
PM Hub provided a unified real-time dashboard across:

  • Time tracking

  • WIP management

  • Billing and invoicing

  • Debtor monitoring

  • Practice performance reporting

Management gained immediate visibility into practice profitability and cash flow performance.
3. Business Problem
Manual invoicing processes and fragmented workflows slowed billing cycles and collections.
Solution Benefit
PM Hub streamlined billing workflows and enabled faster invoice generation, improving:

  • Billing efficiency

  • Cash flow predictability

  • Staff productivity

Results & Impact
Since implementing PM Hub, Blacksea Advisory has achieved:

  • A single source of truth for practice operations

  • Significant reduction in administrative time

  • Improved financial visibility and reporting

  • Faster billing cycles and better debtor management

  • Seamless continuation of MYOB Practice Manager   compliance workflows

Most importantly, staff can now focus on client advisory and value-added services, rather than system maintenance.
4. Results & ROI Achieved with PM Hub
Following the implementation of PM Hub, Blacksea Advisory achieved measurable improvements in productivity, billing efficiency, and cash flow visibility across the practice.
Staff Time Savings
Before PM Hub, staff maintained two disconnected systems (MYOB Practice Manager   and MYOB Business), resulting in reconciliation issues, duplicate data entry, and manual monitoring of WIP and invoices.
With PM Hub providing a single operational platform and automated synchronisation:
Estimated Time Savings

  • 6–8 hours saved per staff member per month

  • Across 6 staff = 36–48 hours saved per month

  • Annual productivity gain of approximately 430–575 hours

This is equivalent to 2.5–3 months of full-time staff capacity per year.
Staff time has now been redirected toward:

  • Client advisory work

  • Revenue-generating activities

  • Improved turnaround times

Faster Billing Cycles
Integrated WIP tracking and automated billing workflows allowed Blacksea to invoice sooner after work completion.
Estimated Improvement

  • Billing cycle reduced by 20–30%

  • Invoices issued several days earlier each month

Earlier billing directly improved revenue realisation and cash timing.
Debtor Reduction & Cash Flow Improvement
Before PM Hub, fragmented systems limited visibility into outstanding receivables.
With PM Hub’s real-time debtor dashboards and workflow automation:
Estimated Outcomes

  • Debtor days reduced from approximately 55–65 days → 30–40 days

  • Cash collections improved by 25–40% faster

For the firm billing annually, this represents:
$50,000 – $80,000 improvement in available cash flow
Administrative Cost Reduction
Eliminating duplicate system maintenance and reconciliation reduced administrative overhead.
Estimated Savings

  • $12,000 – $18,000 per year in efficiency gains

This includes:

  • Reduced corrections and rework

  • Less manual reconciliation

  • Lower administrative workload

Practice Visibility & Profitability Impact
PM Hub provided unified visibility across:

  • Time tracking

  • WIP

  • Billing

  • Debtors

  • Staff productivity

Management now has real-time insight into profitability and performance, which typically supports:
5–10% improvement in practice profitability over time
Overall ROI Summary for Blacksea
Estimated Annual Value Delivered
Area
Estimated Annual Benefit
Staff productivity savings
$30,000 – $45,000
Admin efficiency gains
$12,000 – $18,000
Cash flow improvement
$50,000 – $80,000
Operational & profitability gains
Significant
Total Estimated Annual Impact
$92,000 – $143,000+
For a 6-10 person firm, PM Hub delivers a return on investment typically within 3–6 months.
Before vs After PM Hub
Blacksea Advisory Pty Ltd — Practice Transformation
Practice Operations Comparison
Area
Before PM Hub
After PM Hub
Practice Systems
MYOB Practice Manager + MYOB Business + manual processes
PM Hub as single operational platform with MYOB Practice Manager synchronisation
Data Management
Duplicate data entry across systems
Single source of truth
System Reconciliation
Mismatches between systems
Automated background synchronisation
Staff Time
Significant admin time is required to maintain two systems
36–48 hours saved per month across the team
WIP Visibility
Limited visibility across jobs and staff
Real-time WIP dashboards
Billing Process
Manual, delayed invoice creation
Faster automated draft invoicing
Debtor Monitoring
Fragmented tracking across systems
Centralised debtor dashboard
Cash Flow Insight
Delayed and incomplete reporting
Real-time financial visibility
Management Decisions
Reactive, based on partial data
Proactive, data-driven decisions
Business Disruption Risk
High when considering new systems
Seamless transition with no disruption
Staff Experience
Frustration from duplicate processes
Streamlined workflows and clarity
Key Improvements Achieved

  • Single platform to run the entire practice

  • Reduced administrative workload across all staff

  •  Faster billing cycles and improved cash flow timing

  • Real-time visibility into profitability and performance

  • Continued use of MYOB Practice Manager   for compliance without duplication

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