PAIN POINTS PM HUB ADDRESSES
Your firm's cash isn't missing.
It's stuck.
Nine places where WIP, billing and debtors quietly cost accounting firms across Australia and New Zealand money every month and exactly what PM Hub does about each one.
No obligation. We'll tell you plainly whether PM Hub fits your practice.
WHERE IT GETS STUCK
WIP sitting unbilled and invisible
Work's done. It just isn't billed yet
Invoices going out late
Every day billing slips is a day further from payment
Cash not matching the work
The gap between finishing a job and being paid for it
We have identified key nine pain points in the order they usually cost the practice the most. Every one of them is something PM Hub was built to close, not a workaround, not an add-on it’s built in.
Everything you need to bill, connected in one place
BEFORE
Billing requires piecing information together
Details are scattered across separate records.
WITH PM HUB
Everything you need to bill, in one place
Available together when you're ready to bill.
The five that cost the most
What it Costs You
01
WIP lock-up work done, invisible, unbilled
The work is finished. It just hasn't been billed, and nobody can say what's unbilled, for which client, by whom, or for how long. That's revenue your firm has already earned, sitting somewhere you can't see it or collect it.
02
Slow billing cycles delaying collection
Manual, batch-style billing means invoices go out late and late invoices get paid later still. Partners feel this in the bank balance well before it shows up in a report.
03
No real-time view of jobs, budgets or WIP
Partners can't see current jobs, budgets or WIP status without chasing staff for an update. Billing and resourcing decisions wait on the chase and the chase costs everyone chargeable time.
04
Multi-entity billing complexity
Billing across related companies and trusts means consolidating invoices by hand, sending reminders that overlap or contradict each other, and fielding calls from clients trying to work out what they actually owe.
05
Growth capped by admin headcount
Billing, reminders and back-office admin scale in step with client count. Every new client is another slice of administrative time, so fee growth quietly buys itself out in margin.
What PM Hub Does
Live, searchable unbilled WIP by client.
Hours, disbursements, prior charges, write-off history and comparable clients all on screen at billing time, not buried in a historical report you have to go looking for.
Automated invoicing, time billing with estimates, recurring billing and multi-entity billing.
Blacksea Advisory reduced billing cycles by 20–30% after moving to PM Hub.
Current jobs overview, employee budgets and timetables.
Built-in reports and Power BI dashboards, with automatic scheduled delivery so partners get the numbers without asking for them.
Multi-entity billing with a consolidated debtor view. Reminders span entities, so the client gets one clear conversation about the balance instead of four partial ones.
Automation across billing, reminders, collections and reporting. The design goal is plain: grow the firm without adding back-office staff, and without adding more tools to stitch together.
The four that quietly add up
What it Costs You
06
Fragmented client communication history
Emails, calls and notes live in individual inboxes and individual heads. When someone is on leave or leaves the context goes with them, and the client has to explain themselves again.
07
Reporting that has to be built by hand
Partner and client reporting gets assembled manually every month. That's senior time spent on formatting spreadsheets instead of on advisory work clients will actually pay for.
08
Billing models the system won't support
You want to move toward fixed-fee or value billing, but the system only really understands hours so scope, variations and margin end up being managed in a spreadsheet beside it.
09
Lock-in anxiety about your next ecosystem decision
Committing to a platform now feels risky when your accounting, tax or compliance ecosystem may change in the future. Nobody wants to replace their practice-management system every time they change vendors.
What PM Hub Does
Complete communication history against each client record. Every email, call and note in one place, visible to whoever picks the client up next.
Built-in reports, custom report requests and automatic scheduled delivery. The report arrives in the inbox on the day it's due, without anyone building it.
Hourly, fixed-fee, recurring and autopay billing in one system, giving you the flexibility to change your pricing model without changing your software.
Stay flexible as your ecosystem evolves. Certified across Xero, MYOB and Global Payments. Move from desktop to cloud, adopt Xero or change your accounting ecosystem as your practice evolves without having to replace your practice-management system.
Firms That Closed These Gaps
20 - 30%
Shorter billing cycles Blacksea Advisory
36–48
Hours of billing and debtor admin saved each month
1
Vendor, platform and accountable partner no handoffs
TIME FROM WORK COMPLETED TO CASH RECEIVED
Blacksea Advisory, after migrating to PM Hub.
Bar lengths illustrate the stated range. Individual results vary.
By cutting out admin and streamlining billing and timesheets, we've gained back valuable time to focus on delivering strategic insights to our clients.
Alexander Laureti - Managing Director, LMS Advisory
We no longer operate across multiple systems, our invoicing processes are faster and more streamlined, and we now have real-time visibility over WIP, billing and debtor balances in one consolidated environment.
Aysun Akalin - Managing Partner, Balcksea Advisory
Built for firms that bill their time and chase their own cash
PM Hub scales across real practice complexity not just across seat counts.
Sole practitioners
Sharp job and billing control, minimal admin
All the billing discipline of a large firm without a back office to run it. Recurring invoices, reminders and collection happen on their own.
Growing multi-partner firms
More fees without more admin staff
Automation absorbs the billing and debtor work that normally forces a hire at every growth step, and partners get visibility without chasing.
Multi-entity practices
Companies, trusts, departments, offices
Bill across entities, consolidate debtors into one view, and run reminders and role-based permissions across the whole structure.
Firms changing how they price
Moving from hourly to fixed-fee
Run hourly, fixed-fee, recurring and automated billing in one system, so you can change how you charge clients without changing your practice-management software.
Firms on legacy desktop PM
Planning a staged move to cloud
Move practice management, WIP, billing, debtors and payments to the cloud while tax, lodgement and document management stay exactly where they are.
How PM Hub compares to the practice management systems firms are usually choosing between
The middle column describes the capability patterns commonly found across practice management platforms marketed to accounting firms in Australia and New Zealand